Learning Management System Administrator - Remote
ABS Kids is looking for a Learning Management System (LMS) Administrator. As an LMS Administrator, you will play a crucial role in the implementation, maintenance, and optimization of our organization's learning management system. Your primary responsibility will be to ensure the smooth functioning and user-friendly experience of the LMS, enabling effective delivery of training, education, and professional development programs to our employees. If you're passionate about learning and technology, have a keen eye for detail, and thrive in a dynamic environment, we invite you to join our team as an LMS Administrator. You'll contribute to the growth and development of our learning initiatives while ensuring a seamless and engaging learning experience for all users.
Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at ABS Kids is passionate about providing best in class support to our direct care providers, who in turn deliver the highest quality ABA therapy to our patients.
What Would You Do:
System Management and Maintenance:
- Oversee the day-to-day operation of the LMS, including system updates, backups, and troubleshooting technical issues, course scheduling, content testing, general maintenance, account provisioning, access, and user permissions.
- Collaborate with other teams to ensure the LMS integrates seamlessly with other systems and platforms. Create technical requirements and facilitate LMS customizations and integrations. (For example, HRIS systems feeds, etc.)
- Manage user accounts, permissions, and access levels, ensuring data security and privacy.
- Create content for learners specific to navigation of the LMS. This can include reference guides, job aids, online courses, etc.
- Upload, organize, and manage learning content, including courses, assessments, resources, and multimedia materials.
- Collaborate with subject matter experts to ensure content accuracy and relevance.
- Ensure content is properly tagged, categorized, and searchable for easy navigation.
User Support and Training:
- Provide user support by addressing inquiries, troubleshooting issues, and assisting with technical problems.
- Develop and deliver training materials for users, including instructors and learners, to maximize their understanding of the LMS functionality.
- Foster a positive user experience by guiding users through the features and benefits of the LMS.
Analytics and Reporting:
- Generate on-demand and regularly scheduled reports and analyze reports on user engagement, course completion rates, and other relevant metrics.
- Utilize data insights to identify trends, opportunities for improvement, and areas of success.
- Make data-driven recommendations to enhance the effectiveness of learning programs.
System Enhancement and Customization:
- Collaborate with instructional designers to enhance the LMS interface and user experience.
- Customize the LMS to align with the organization's branding and visual identity.
- Research and implement new features and plugins to improve functionality and user engagement.
- Conduct regular audits of content, courses, and assessments to ensure accuracy, functionality, and compliance with established standards.
- Troubleshoot and resolve any issues related to content display, navigation, and functionality.
Who are we looking for?
- Bachelor's degree in a relevant field or equivalent practical experience.
- Proven experience working with learning management systems (experience with Relias LMS preferred).
- Strong technical aptitude and problem-solving skills.
- Familiarity with instructional design principles and online learning best practices.
- Excellent communication and interpersonal skills.
- Detail-oriented with a strong focus on accuracy.
- Ability to work both independently and collaboratively in a team environment.
What do we offer?
- $25 / hours - based on qualifications
- Full benefit package
- Casual work environment
- Opportunities for advancement
About the Company
ABS Kids is dedicated to empowering children with autism spectrum disorders and their families to reach their full potential - helping them learn, grow and reach incredible milestones. We take pride in our stellar support for providers, so they can do what they do best - deliver the highest quality ABA Therapy to our patients. Our commitment to quality shows in our BHCOE accreditation and recognition for top 10% in overall services nationally! Visit www.abskids.com to learn more about us.
At ABS Kids we celebrate diversity and we thrive on it for the benefit of our employees and our community. ABS Kids is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.